Thursday, April 29, 2010

How Many Invisible Employees Do You Work With?

Wouldn't it be great if your company were filled with visible, productive employees- people who were excited to go to work? Many successful organizations are filled with visible, productive employees do their jobs well and love what they do. But, there is a crisis in business today: The Invisible Employee.



Accordingly, 40% of employees are disengaged if their managers ignore them. But it makes you wonder who the other 60% are! The basic invisible employee rationale goes something like this: Why bother shining when no one notices your achievements? Why exert yourself when you could very well be in the next batch of layoffs? So, just keep your head down and never do more than is asked of you.



The Invisible Employee book written by Adrian Gostick and Chester Elton found that 25% of employees are driven to tears and 50% being verbally abused due to expressing their feelings of being unappreciated and that their innovative ideas being ignored by their employers.



Employees are quietly looking for some signal of recognition and receiving none. This issue has caused a lot of frustration, unhappiness and large employee turnovers. People want to feel recognized, and to feel important and needed. Some employees feel that since their bosses do not recognize them, they feel they fade into the woodwork or wallpaper- "out of sight, out of mind".



One employee had this experience: "I remember watching a manager holding an important conversation on his cell phone in my office. He rifled through some of the files I had been working on. He made no eye-contact with me during the 20 minutes he was on the phone. When he finished his call, my desk looked like a mess where my files were in piles that I now have to waste time going through what files I had worked on for my review.



Managers and other executives need to transforming their team from the ordinary to the extraordinary by:




  1. Setting a Guiding Vision of each employee and of the organization

  2. Meet with your employees in small groups

  3. Identify employee achievements that move the organization toward its goals

  4. Celebrate those achievements

Celebrate each quarter birthdays, hiring dates, specific productivity goals, etc.


As a result, your organization will have productive employees, who feel noticed, valued and appreciated.


For a 30 minute complimentary session to see how we can help you move forward, contact us at 602-405-2540 or email nburgis@successful-solutions.com.



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